FAQs
What materials do you use to create your products?
Our products are made using high-quality, eco-friendly materials, including hand-poured concrete and sustainably sourced elements. We also use natural ingredients for our luxury candles and wild-harvested decor, ensuring every piece is environmentally responsible and beautifully crafted.
Are your products handmade?
Yes, all our items are meticulously handcrafted. Each piece is designed and created with care, ensuring it is unique and holds the character of true artisan craftsmanship.
How do I care for my concrete stoneware?
Our concrete stoneware is sealed for durability, but we recommend cleaning it with a damp cloth and avoiding abrasive materials or harsh chemicals. For decorative pieces, ensure they are kept in dry areas to preserve their quality.
Do you offer custom or personalized items?
We love collaborating with our customers! If you’re interested in custom sizes, colors, or designs, please reach out to us at stoneandharvest@gmail.com to discuss your vision.
What is your shipping policy?
We ship our products both domestically and internationally. Orders are carefully packaged to ensure they arrive safely. Shipping times may vary depending on your location, but most orders are processed and dispatched within 3-5 business days.
Can I return or exchange my purchase?
We accept returns within 14 days of delivery for unused and undamaged items in their original packaging. For more details or to initiate a return, please contact us at stoneandharvest@gmail.com. Please note that custom orders are non-refundable.